OTIF (on-time delivery in full) was below 80%, they were managing 50+ suppliers worldwide, and they had on average 1,000 parts per million (PPM).
Looking to drive down costs, increase efficiency, improve incoming delivery and quality performance, and put a greater focus on core activities, the manufacturer chose to partner with Incora.
Incora worked alongside the customer to develop a customised fourth-party logistics programme for the manufacturer’s facilities, combining both expertise and forecasting systems to achieve the optimum results.
Using just-in-time delivery methods, customised kits, advanced forecasting software (Akrivis™), and more, Incora took over management of the customer’s:
Inventory forecasting (Akrivis™)
Orderbook management
Supplier engagement and escalation
Inbound deliveries
Goods receipt and inspection
Inventory holding and management
Quality and containment activity
Customer demand management
Delivery solution implementation
Audit and dispatch
On-site stock replenishment
Due to the success of the 4PL programme, Incora has expanded to manage 28 global sites for the customer.
Deliverable |
Before |
With Incora |
|---|---|---|
| On-time delivery in full (OTIF) | Below 80% | 99+% |
| Parts spend | $26+ million | $25+ million |
| Suppliers to manage | 58 | 1 |
| Employees managing suppliers | 6 | 0 |
| Inventory months | 4 | 0 (negative) |
| Parts per million (quality) | 1,000+ | 17 |
